What are you building?
What are you building?
Built for traffic and time
Members & CommunitySocial EntertainmentDigital EducationMember App DevelopmentMember cards, points and coupons, synced with POSBooking & Registration SystemsOnline booking, scheduling, check-in and eventsYour IT team is short-handed, your previous vendor stopped maintaining the system, or a new system needs someone accountable from development through to life after launch. At JoinX, one team handles development, takeovers, server management and security support, and most clients stay with us for years.
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Our outsourcing track record
IT outsourcing means handing work such as system development, maintenance, server management and security to an external team. There are three common types: project outsourcing (commissioning a new system), operations outsourcing (handing over maintenance, monitoring and patching of an existing system), and long-term outsourcing (one team builds the system and keeps running and extending it after launch). When choosing a vendor, these matter more than price: whether they have built similar systems, how handover and documentation work, who is responsible after launch, and whether they can meet your security and audit requirements.
Real projects Long-term outsourcing projects
These are projects we actually run. The value of outsourcing shows after launch: regulations, workflows and the business keep changing, and the system needs someone to keep caring for it and improving it.
3+ yearsCapital Investment Trust
After taking over its website, app and e-commerce system, we added PX Pay integration, built an ETF section, improved account opening and ETF e-applications, and completed security adjustments and audits under FSC rules.
6+ yearsFundhot
We took over the old website and rebuilt it to withstand heavy traffic. Since then we have kept building fund and ETF indicators, maintaining the forum and using data to improve the experience.
Since 2020AsiaBuy
Since launch it has run more than one million transactions reliably (as shared by the client), and we have since added multiple tax rates, a distributor model, bank payments and external APIs.
2+ yearsFubon Life
A training and mock exam app for sales partners, later extended with a web version.
Financial Information Service Co. (FISC)
A pilot of a fast transfer payment system built on ISO 20022, the international financial messaging standard.
Since 2025Logistics company
A management system built around the company's operations and extended in stages as the business grew. It is now on its fifth version.
Since 2020Yoga studio operator
A management system built around how the studios run. We have worked together since 2020 and the system is now on its ninth version.
* Projects without a client name are described by industry under confidentiality agreements.
What we do What you can outsource
Outsource everything, or just one part. We start from the roles you keep in-house and agree on who does what.
From requirements, specs and prototypes to staged delivery. We have built management systems, apps, websites and e-commerce.
Even when the original vendor is gone and documents are missing: code audit and environment setup in 1–2 weeks, and full command of the system within a month.
Day-to-day management of servers, databases and deployments, with monitoring alerts, backups and version updates.
Separate development, test and production environments; fixes for every item in vulnerability scans and penetration tests; development following ISO 27001 processes.
Business-hours support, or extended hours every day from 09:00 to 21:00, including weekends and holidays.
We fill in architecture diagrams, database structures and deployment notes, so knowledge of the system does not live in one engineer's head.
In-house or outsource Build a team, hire contractors or outsource
Most companies mix them: key decisions stay in-house, while development and operations go to an external team.
| Approach | Best for | Watch out for |
|---|---|---|
| In-house IT team | The system is a core advantage and needs are long-term and steady | Hiring and retention are costly, and knowledge breaks when people leave |
| Staff augmentation / on-site contractors | Someone in-house can lead and you only lack hands | Management and quality stay your responsibility, and every departure means a new handover |
| Full outsourcing | You have few IT staff and need someone accountable for results and life after launch | Pick a team that stays, and put deliverable documents, support hours and security requirements in the contract |
Process How we work
Outsourcing goes wrong when scope and responsibility are vague. We first clarify the current system and who does what, and every stage ends with something you can sign off.
1–2 weeks
The systems to outsource, who maintains them now, whether source code and documents exist, and your security and audit requirements.
Depends on scope
Which parts of development, operations and server management we take on, plus support hours and response process, written into the quote and contract.
Per project
For an existing system we audit the code, set up environments and fix basic bugs; a new system is built and accepted in stages.
Ongoing after launch
Monitoring, patching and version updates, with features adjusted as regulations and the business change. The same team stays responsible.
Pricing Price ranges
Estimates for custom projects in Taiwan in 2026. Actual cost depends on system size, how old the technology is and the support hours you need.
| Scope | Price range | Typical content | Timeline |
|---|---|---|---|
| Requirements | NT$100k–300k | Review of systems and workflows, producing a spec vendors can quote on | 2–4 weeks |
| Single system | NT$500k–1M | A management system or tool for one workflow | 3–5 months |
| Mid-sized system | NT$1M–2.5M | Multiple roles and workflows, with several integrations | 5–8 months |
| Operations after launch | About 10%–15% of development cost per year | Bug fixes, version updates, server management and security patches | Monthly or yearly |
| Taking over a system | Quoted after review | Code audit, environment setup and basic fixes, then ongoing operations | Audit in 1–2 weeks |
7×12 extended support, on-site work or dedicated staff are quoted separately; third-party licenses and cloud hosting are billed by actual usage.
FAQ Common questions
Yes. Capital Investment Trust describes us as an IT development partner that meets FSC standards, and we have helped complete security adjustments and audits under FSC rules. Every institution has its own regulations and internal policies, so we go through them item by item with your IT and compliance contacts at the start.
Yes. We have taken over more than 100 legacy systems. Code audit and environment setup usually take 1–2 weeks, and within a month we have full command of the system and have fixed basic bugs. If documents are missing, we add architecture diagrams and notes during the review.
Yes, or the other way around: we build the system and hand operations back to your team after launch. We first agree on roles, access rights and handover documents, then put them in the contract.
Support ranges from 5×8 (business hours) to 7×12 (every day, 09:00–21:00), chosen by how critical the system is and when it peaks. The response process is written into the contract.
There are two common models: a monthly fee (fixed, including a set number of change hours) or pay per request. A monthly plan is usually about 10%–15% of the development cost per year, depending on system complexity, how old the technology is and the support hours.
We recommend the contract spells out how source code and technical documents (architecture, database structure, deployment notes) are delivered and who owns them, so a future change of vendor does not get stuck. We confirm each item with you before signing.
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No full spec needed. Tell us what the system does, who maintains it now, whether you have the source code and documents, and any security or audit requirements.