Member App Member app development Membership cards, points and coupons,
in your own brand's app.

Customers show a member barcode, earn and redeem points, claim coupons, check their tier and receive your push notifications in one app. Member, points and transaction data stay in your own membership system and match what store POS, e-commerce and CRM see.

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JoinX experience

projects delivered
520+
clients served
220+
years of development
10+
legacy systems taken over
100+

What is a member app, and how does it differ from a LINE MINI App or a web member portal?

A member app is your brand's own app on the App Store and Google Play that brings membership cards, points, coupons, member tiers and push notifications into one place, with member and points data stored in your own membership system and synced with store POS, e-commerce and CRM. Compared with a LINE MINI App, a member app has to be downloaded, but it can use push notifications, location, Bluetooth and other phone features, and it is your own branded entry point. A web member portal needs no download, but notifications and phone features are more limited. A member app suits brands with frequent repeat customers that want their own member channel; to lower the barrier first, start with a LINE MINI App, and both can share one membership system.

Real projects Member app and membership system work

Member apps for restaurants, department stores and auto brands: we have built them.

Below are member app, points and membership integration projects we built and maintain, from new builds and connections to existing systems to long-term operations after launch.

Since 2023Mitsui Cuisine

Member app connected to back-end systems

We built the member app's back end and connected it to the existing systems.

  • Membership
  • Existing systems
  • Restaurant group

Since 2022Multi-brand restaurant group

Group dining member app

Development of the group's dining member app.

  • Member app
  • Multi-brand
  • Restaurant group

Since 2025Department store group

Member app point top-ups and redemption

Topping up and redeeming member points, with ongoing maintenance and changes after launch plus yearly vulnerability scans and report review.

  • Points
  • Member app
  • Long-term maintenance

2026China Motor Corporation

China Motor owner app

We handle the owner app and consolidated the systems behind owner services.

  • Owner app
  • Consolidation
  • Automotive

Automotive group

Cross-brand membership with single sign-on

Rental, car-sharing, charging and other services brought under one membership, connected across brands with single sign-on (SSO).

  • Membership
  • SSO
  • Multi-brand
Read the case study

2026Food-tech company

Convenience-store points and staff meal ordering app

Convenience-store loyalty point integration (earning and redeeming) and a meal pre-ordering app for company staff, with the app and web version sharing one back end.

  • Loyalty points
  • Pre-ordering
  • Shared back end

* Projects without a client name are described by industry under confidentiality agreements.

Features Common member app features

From membership cards to push, all data returns to one membership system.

Features can launch in phases. Decide first which system is the source of truth for members, points and transactions, so new features never create a copy of the data that does not match.

01 MEMBER

Membership card

Sign-up, sign-in and a member barcode recognised at checkout, with one member record across stores and online.

02 POINTS

Points

Earn, redeem, top up and exchange points, with a traceable history that reconciles with your POS.

03 COUPON

Coupons

Issue, claim and redeem coupons in store, with conditions and expiry dates, and no coupon used twice.

04 TIER

Member tiers

Tiers move up or down by spend or visits, each with its own points multiplier and exclusive offers.

05 PUSH

Push notifications

Segmented pushes for campaigns, expiring points and coupon reminders, scheduled from the admin.

06 CONNECT

Existing systems

Members, points and transactions sync with POS, CRM and e-commerce through APIs, with no extra copy of the data.

Compare Member app vs LINE MINI App vs web member portal

Member app, LINE MINI App or web member portal?

All three can hold a membership card and points. They differ in how customers arrive, whether you can notify them and how many phone features you can use. The membership back end can be shared.

AspectMember appLINE MINI AppWeb member portal
How customers startMember app: Downloaded from the App Store or Google PlayLINE MINI App: Opened inside LINE, no downloadWeb member portal: Opened at a web address in the browser
Sign-inMember app: Your own accounts, or third-party sign-in such as LINE or AppleLINE MINI App: LINE accountWeb member portal: Your own accounts, or third-party sign-in
Notifying customersMember app: Push notifications, segmented by member criteriaLINE MINI App: Service notifications after a customer action, once verifiedWeb member portal: Mostly email and SMS
Phone featuresMember app: Push, location, Bluetooth and moreLINE MINI App: Mostly what the web can useWeb member portal: Mostly what the web can use
Brand presenceMember app: Your own app icon and interfaceLINE MINI App: Inside LINE, following LINE's design guidelinesWeb member portal: Part of your website
PublishingMember app: Apple and Google reviewLINE MINI App: Verification requires LINE's reviewWeb member portal: No review
Best forMember app: Brands with frequent repeat customers and their own member channelLINE MINI App: Lowering the barrier and bringing members in through LINEWeb member portal: A supporting place to check points, orders and member details

Process How we build it

Decide where the data lives before designing screens.

The screens are not the hard part. Members, points and transactions must match what stores and e-commerce see. Every phase ends with something you can accept.

  1. STEP 01

    Requirements and data review

    2–4 weeks

    Agree which features come first, the membership and points rules, which system is the source of truth for members, points and transactions, and which POS, CRM and e-commerce systems to connect.

  2. STEP 02

    Design and prototype

    Depends on scope

    Screens follow iOS and Android design guidelines. A clickable prototype is tried by store and marketing staff before sign-off.

  3. STEP 03

    Build, integration and publishing

    6 weeks–6 months

    App, admin and APIs are built together, cross-platform with Flutter or React Native or native where needed, connected to POS, CRM and e-commerce, then submitted for Apple and Google review.

  4. STEP 04

    Launch and operations

    Ongoing

    Monitor sign-in, points and redemption errors, and adjust for OS updates, security testing and campaigns. The same team stays responsible.

Pricing Price ranges

How much does a member app cost?

Estimates based on custom app and system projects in Taiwan in 2026. The final figure depends on the number of features, the systems to connect and the scope of the admin back office.

ScopePrice rangeTypical contentTimeline
Requirements reviewNT$100k–300kReview of features, membership rules and data flows, producing a comparable spec2–4 weeks
Basic member appNT$500k–1.2MSome of membership card, points or coupons, with a simple admin6–12 weeks
Full-featuredNT$1.2M–3MMember tiers, points, coupons, push notifications, payments and a full admin3–6 months
Connect existing systemsNT$50k–200k per integration pointData sync with POS, CRM or e-commerceDepends on the other system's API

App store account fees, push notifications and cloud hosting are billed by usage. Post-launch maintenance is a separate agreement.

FAQ Common questions

Member app development FAQ

How much does member app development cost?

Based on custom projects in Taiwan in 2026: a basic member app with some of membership card, points or coupons and a simple admin is about NT$500k–1.2M; member tiers, points, coupons, push notifications, payments and a full admin is about NT$1.2M–3M; each existing system connected (POS, CRM, e-commerce) is about NT$50k–200k. App store account fees, push and cloud hosting are extra.

How long does it take to build a member app?

A basic member app takes about 6–12 weeks and a full-featured one about 3–6 months, after a requirements review of about 2–4 weeks. The schedule also depends on whether your POS and CRM have APIs, and on Apple and Google review.

Should we build a member app or a LINE MINI App?

Build a member app if customers buy often, you need push notifications or you want your own member channel. If you want customers to join without downloading anything, start with a LINE MINI App. Both can share one membership system and admin, so the other channel can be added later.

Can a member app connect to our existing POS or CRM?

Yes. Members, points and transactions sync with your POS, CRM and e-commerce through APIs. Without an API, file exchange or an intermediary database can work, but reliability and maintenance cost are assessed first. Each integration point is about NT$50k–200k depending on the other system's API.

Where is member data stored?

Member, points and transaction data live in your own membership system and servers; the app is just one way to use that data. Store POS, e-commerce and the app then see the same data, and it stays with you if you add a LINE MINI App or change vendors.

Can you take over our existing member app?

Yes. Before taking over, we review the source code, architecture, servers and access to the Apple and Google developer accounts to confirm everything can be handed over, then decide whether to continue maintenance, rewrite in phases or consolidate systems.

Get started Start with membership and points

Tell us the first feature you want to give members.

No full spec needed. Tell us whether it is a membership card, points, coupons or push notifications, where member data lives today, which POS your stores use, and whether there is an existing member app to take over.

  1. 1A sales manager replies within 1 business day
  2. 2Sign an NDA first, then discuss your workflow and data
  3. 3We discuss workflow and scope first, and quote once the spec is clear
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